This Privacy Policy explains how jilulu collects, uses, stores, and protects your personal data when you use the jilulu Casino platform at jilulu.vip. We are committed to handling your information with transparency and in compliance with Philippine data protection law.
jilulu collects personal data strictly necessary to provide a safe, compliant, and functional casino service — registration details, transaction records, and communication history. We do not sell your data to third parties.
jilulu processes personal data in accordance with Republic Act 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations. Your rights as a data subject under Philippine law are fully respected.
All personal data transmitted to and from jilulu is protected by 256-bit SSL encryption. Stored data is held on secured servers with access controls, audit logging, and regular security reviews.
You have the right to access, correct, object to processing, and request erasure of your personal data held by jilulu. These rights can be exercised by contacting our Data Protection Officer at any time.
jilulu shares data only with service providers who are contractually bound to confidentiality, and with regulatory authorities as required by law (PAGCOR, AMLC). No data is sold to advertisers or data brokers.
jilulu will notify you of any material changes to this Privacy Policy and of any data breach that materially affects your rights, in accordance with our obligations under Philippine law.
Scope: This Privacy Policy applies to all personal data collected and processed by jilulu in connection with the jilulu Casino platform at jilulu.vip — including account registration, gameplay, financial transactions, customer support interactions, and marketing communications. By registering an account or using the jilulu Platform, you consent to the collection and use of your personal data as described in this Policy.
jilulu ("we", "us", "the Platform") is the data controller responsible for the personal data of players and users of the jilulu Casino platform at jilulu.vip. As data controller, jilulu determines the purposes and means of processing your personal data and is accountable for its lawful and secure handling.
jilulu has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with Republic Act 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
Contact details for the DPO are provided in Section 15 of this Policy.
jilulu collects the following categories of personal data from players and users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, KYC verification, age verification |
| Contact Data | Philippine mobile number, email address | Account communication, OTP delivery, support |
| Government ID Data | PhilSys ID, UMID, passport, driver's license details | KYC identity verification, AML compliance |
| Financial Data | GCash number, bank account details, transaction history | Deposit and withdrawal processing, AML monitoring |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention, platform optimization |
| Usage Data | Game history, session duration, betting patterns, bonus usage | Service delivery, responsible gaming, personalization |
| Communication Data | Live chat transcripts, email correspondence, support tickets | Dispute resolution, support quality, training |
| Marketing Preferences | Communication opt-in/opt-out status, promotion interests | Direct marketing (with consent only) |
jilulu does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly required for KYC and AML compliance. Government ID data collected for KYC purposes is stored securely and processed only for identity verification purposes.
jilulu collects personal data through the following channels:
Under Republic Act 10173 (Data Privacy Act of 2012), jilulu processes your personal data on the following legal bases:
jilulu uses your personal data for the following specific purposes:
jilulu does not use personal data for any purpose incompatible with those stated above without first providing notice and, where required, obtaining your consent.
jilulu does not sell, rent, or trade your personal data to third parties. We share personal data only in the following circumstances:
jilulu engages third-party service providers who process personal data on our behalf under strict data processing agreements. These include: payment processors (GCash / Maya / banks), KYC verification providers, game platform providers (JILI, Evolution, etc.), cloud infrastructure providers, and customer support platform operators. All processors are contractually bound to confidentiality and may only process data in accordance with jilulu's written instructions.
jilulu is required to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities when required by law, court order, or regulatory directive. Such disclosures are made only to the extent legally required.
In the event of a merger, acquisition, or sale of jilulu's business or assets, player personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations. Affected players will be notified in advance of any such transfer.
jilulu may share your data with third parties for purposes not described above where you have given explicit prior consent.
jilulu uses cookies and similar tracking technologies on jilulu.vip to support platform functionality, security, and user experience. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your jilulu account. jilulu does not use third-party advertising cookies or cross-site tracking cookies.
jilulu retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity records | 5 years after account closure | PAGCOR regulatory requirement |
| Financial transaction records | 5 years after transaction date | RA 9160 (AMLA) requirement |
| KYC documentation | 5 years after account closure | AML and PAGCOR obligation |
| Communication records | 3 years from date of communication | Dispute resolution, legal basis |
| Marketing preference records | Until consent withdrawal + 1 year | NPC consent management requirements |
| Technical / access logs | 12 months from date of log | Security and fraud investigation |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymized. Where data must be retained for a longer period due to an ongoing legal dispute, regulatory investigation, or court order, jilulu will retain the relevant data until the matter is resolved.
jilulu implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:
In the event of a personal data breach that is reasonably likely to result in a risk to your rights and freedoms, jilulu will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by NPC Circular 16-03.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilulu:
To exercise any of these rights, contact jilulu's Data Protection Officer using the details in Section 15. jilulu will respond to all data subject rights requests within 30 calendar days of receipt. jilulu may request proof of identity before processing your request to protect against unauthorized access to personal data.
Age Restriction: jilulu is strictly for players who are 21 years of age or older. The Platform does not knowingly collect personal data from persons under the age of 21. Accounts found to be held by persons under 21 will be immediately suspended and all personal data will be deleted subject to any mandatory regulatory retention obligations.
If you are aware that a person under the age of 21 has provided personal data to jilulu, please contact us immediately via our Support page. jilulu will take prompt steps to delete the data and suspend any associated account.
Parents and guardians are encouraged to use parental controls and monitor device usage to prevent access by minors to gambling platforms.
Some of jilulu's service providers operate infrastructure or personnel outside the Philippines. Where personal data is transferred to a country that the National Privacy Commission has not recognized as providing an adequate level of data protection, jilulu ensures that appropriate safeguards are in place, including:
jilulu does not transfer personal data internationally for purposes beyond those described in this Policy. You may request information about the specific safeguards applied to any cross-border transfer by contacting the DPO.
The jilulu Platform does not contain links to third-party websites. All navigation on jilulu.vip remains within the jilulu domain. If in the future any third-party content is integrated, this Policy will be updated accordingly. jilulu is not responsible for the privacy practices of any third-party platforms accessed by players independently.
jilulu may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, jilulu will notify registered players via SMS to the registered Philippine mobile number and/or a prominent notice on the jilulu Platform at least 14 days before the changes take effect.
The version number and "Last Updated" date at the top of this Policy indicate the current operative version. We encourage you to review this Policy periodically. Your continued use of jilulu following the effective date of any amendment constitutes your acceptance of the updated Policy.
For any questions about changes to this Policy, contact jilulu's Data Protection Officer using the details in Section 15 below.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact jilulu's Data Protection Officer:
jilulu will acknowledge all privacy-related requests within 5 business days and will aim to resolve them within 30 calendar days. For complex requests, jilulu may notify you of an extension of up to an additional 30 days with an explanation of the reason for the extension.
If you are not satisfied with jilulu's response to a data subject rights request, you have the right to file a complaint with the National Privacy Commission of the Philippines.
Policy Acknowledgement: By using the jilulu Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy was last updated on 1 June 2026 and supersedes all previous versions.
Our Data Protection Officer and 24/7 support team are ready to help with any data rights requests or privacy concerns.
Contact jilulu Support